About Us
Our Journey
Running a hospitality business shouldn’t feel impossible.
We’ve been there, the early starts, the late finishes, juggling service, staff, and suppliers, all while trying to keep the doors open and the customers happy.
Between us, we’ve spent years working across cafés, bars, and restaurants. We know how much passion owners pour into their venues, and how overwhelming it can get when you're spinning plates alone.
We Knew There Had to Be a Better Way
That’s why we created Deep Dine. A consultancy built for cafés, restaurants, and bars.
Real, actionable support. No jargon. No one-size-fits-all nonsense.
We believe every hospitality business deserves its own custom expertise and tools, without sacrificing its personality or control.
Whether you’re looking to fix operations, boost consistency, or grow your customer base, we’re here to help, with solutions that actually fit your business.
The Same Challenges, Over and Over
Everywhere we worked, we saw the same story repeat:
✔ Rising costs eating into profits.
✔ Service inconsistency frustrating staff and customers.
✔ Lack of structure making growth feel impossible.
But there was no clear, affordable support for independents. The big consultancies felt corporate and disconnected. Most online advice? Generic at best.
“Hospitality is tough - but you don’t have to do it alone. We’re ready when you are.”
— Deep Dine
The Team
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Founding DirectorWith over a decade in hospitality, Eliza has worked her way up from the floor to senior management, leading high-volume sites across both independent venues and national brands. She’s managed teams of 70+, overseen multi-million-pound turnovers, and developed strategies that boost both culture and commercial success.
Eliza specialises in building strong, scalable operations and people-focused systems. At Deep Dine, she brings her sharp eye for efficiency, her passion for team development, and her belief that great hospitality starts behind the scenes.
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Founding DirectorOllie specialises in data-led business strategy, with a background in marketing, analytics, and performance reporting. He’s worked across industries to help brands understand what’s working, what’s not, and where to focus next — turning complex data into clear, actionable strategy.
At Deep Dine, Ollie brings a sharp analytical eye to everything from marketing performance to operational efficiency, helping hospitality businesses make smarter decisions and drive sustainable growth.
